FAQ

What is Jou Ma Se Cookies?
Jou Ma Se Cookies is a small-town cookie brand serving chunky, nostalgic cookies inspired by Jou Ma Se kitchen — with a little extra attitude.

Are your cookies baked fresh?
Yes! All our cookies are baked fresh for every order.

How many cookies can I order?
As many as you’d like, while stock lasts. 

Do you restock sold-out flavours?
Yes, we do - but please note that we keep an eye on the market and our cookies that don't sell se well will be removed.

Do you offer custom orders?
Not at the moment, we mainly focus on our available menu. 

How do I stay updated?
Follow us on social media and keep an eye on our website for all drop announcements.

Do you offer refunds or exchanges?
Due to the nature of freshly baked goods, we don’t offer refunds or exchanges. If there’s an issue with your order, please contact us.